Industrial Slabs
Terms of Service
TERMS OF SERVICE industrial-slabs.com — operated by Enryo Software LLC Last updated: September 29, 2025 These Terms of Service (“Terms”) are a binding agreement between Enryo Software LLC, a Wyoming limited liability company (“Enryo,” “we,” “us,” or “our”), and the person or entity that creates an account or otherwise uses the industrial-slabs.com application, website, APIs, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization; “you” and “your” will refer to that organization. Business address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, USA. IMPORTANT ENGINEERING DISCLAIMER (READ FIRST) The Service provides computational tools that implement methods aligned with TR34, 4th Edition guidance. The output is provided in good faith for informational and decision-support purposes only and is not a substitute for the judgment of a qualified, licensed professional engineer and does not constitute engineering, design, or advisory services. You—and only you—are responsible for verifying input data, assumptions, boundary conditions, safety factors, load cases, geotechnical parameters, code applicability, and all resulting decisions. 1) THE SERVICE 1.1 Scope. The Service is a web-based software tool that helps users perform industrial slab-on-ground calculations, including options that follow methodologies aligned with TR34. Specific methods, versions, factors, or parameters may change without notice. 1.2 No professional services. We do not provide engineering, consulting, or supervisory services. We do not visit job sites, review drawings, or sign/seal deliverables. The Service is not a replacement for design services by a licensed professional engineer. 1.3 Assumptions & limitations. Software outputs depend entirely on your inputs and selections (e.g., material properties, load models, environmental factors, FRC parameters, safety factors, and applicable standards). Incorrect or incomplete inputs will produce misleading results. 2) ELIGIBILITY & ACCOUNTS 2.1 Minimum age / authority. You must be at least 18 and have legal capacity. If you use the Service on behalf of a company, you represent you have authority to bind that company. 2.2 Account security. Keep your credentials confidential. You are responsible for all activity under your account. 3) SUBSCRIPTIONS, BILLING & TAXES 3.1 Merchant (Seller) of Record. Payments for paid plans are processed by Paddle (our Merchant/Seller of Record). Paddle is the seller for your order and issues invoices/receipts, collects and remits applicable taxes, and handles certain billing matters (including chargebacks and refunds) in accordance with their buyer terms and policies, which apply in addition to these Terms. 3.2 Auto-renewal. Subscriptions renew automatically at the then-current price unless you cancel before renewal. You can manage or cancel via your account dashboard or through Paddle’s buyer portal. 3.3 Pricing & changes. We may modify prices or plan features prospectively. Where required, we will provide reasonable notice. 3.4 Taxes. Any VAT/GST/sales or similar taxes may be calculated, collected, and remitted by Paddle where applicable based on your billing details. You are responsible for any other taxes arising from your use of the Service. 3.5 No card storage by Enryo. We do not store your payment card numbers in our systems. Paddle processes and stores payment data on our behalf. 3.6 Refunds. All purchases are subject to Paddle’s Buyer Protection & Refund Policy. As Paddle acts as the Merchant of Record, any refund requests are reviewed and processed by Paddle directly. Customers are generally entitled to request a refund within 14 days of purchase in line with Paddle’s policy, unless an exception applies (e.g., digital content already accessed or other exclusions under Paddle’s terms). Outside of this 14-day window, or where Paddle’s refund policy does not apply, all fees are non-refundable except where otherwise required by law. 4) LICENSE & ACCEPTABLE USE 4.1 License. Subject to these Terms and timely payment, we grant you a limited, non-exclusive, non-transferable license to access and use the Service during your subscription term. 4.2 Restrictions. You will not (and will not permit others to): (a) reverse engineer or attempt to extract source code; (b) circumvent usage limits; (c) use the Service for unlawful purposes; (d) copy or create derivative works except as allowed by law; (e) resell, sublicense, or provide the Service to third parties as a service bureau without our written consent; (f) probe or scan the Service for vulnerabilities; or (g) upload malware or infringing content. 5) ENGINEERING-SPECIFIC DISCLAIMERS 5.1 TR34 and other standards. The Service may implement calculations aligned with TR34 methodologies. Not all jurisdictions accept TR34 or the specific assumptions used. You are solely responsible for ensuring compliance with the applicable codes, standards, and regulations in your jurisdiction and project. 5.2 Verification & review. All outputs must be independently verified by a qualified professional engineer who is familiar with the site conditions, loads, materials, construction methods, and regulatory context. 5.3 No guarantee of suitability. We do not guarantee that any output (e.g., thickness, reinforcement/fiber dosage, joint layout, load transfer devices, bearing capacity, or crack control) is suitable for your specific project, site, or use case. 6) INTELLECTUAL PROPERTY 6.1 Our IP. The Service, including software, UI/UX, documentation, and content we supply, is owned by Enryo and its licensors and is protected by IP laws. We reserve all rights not expressly granted. 6.2 Your Data. You retain rights to the data and inputs you upload. You grant us a limited license to process that data to provide, maintain, and improve the Service. We may use aggregated and de-identified data to enhance models and features. 7) PRIVACY Use of the Service is subject to our Privacy Policy (separate document). For payments, Paddle’s privacy practices apply to payment data they process as seller of record. 8) THIRD-PARTY SERVICES The Service may depend on or link to third-party services (including Paddle). We are not responsible for those services, their availability, or their terms. 9) AVAILABILITY & SUPPORT 9.1 Availability. We strive for reliable service but do not guarantee uninterrupted or error-free operation. Maintenance, updates, or outages may occur. 9.2 Support. We provide reasonable support for paid plans via email during business hours, subject to plan limits. 10) WARRANTIES & DISCLAIMERS THE SERVICE AND ALL RESULTS, REPORTS, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY. WE PROVIDE OUTPUTS IN GOOD FAITH, BUT WE DO NOT WARRANT THAT CALCULATIONS OR RECOMMENDATIONS WILL MEET YOUR REQUIREMENTS, COMPLY WITH ANY PARTICULAR CODE, OR ACHIEVE ANY PARTICULAR PERFORMANCE ON YOUR PROJECT. 11) LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENRYO, ITS MEMBERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR US $100, WHICHEVER IS GREATER. THESE LIMITS APPLY TO ALL THEORIES OF LIABILITY AND ALL CLAIMS, AND DO NOT LIMIT LIABILITY THAT CANNOT LEGALLY BE LIMITED. 12) INDEMNIFICATION You will defend, indemnify, and hold harmless Enryo and its members, employees, and suppliers from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service or reliance on outputs; (b) your inputs, data, or content; (c) your breach of these Terms; or (d) your violation of law or third-party rights. 13) SUSPENSION & TERMINATION We may suspend or terminate your access if you breach these Terms, fail to pay, or create risk or legal exposure for us. You may stop using the Service at any time and can cancel future renewals through your account dashboard or through Paddle’s buyer portal. Upon termination, your right to access the Service ends; sections intended to survive (e.g., IP, disclaimers, limitations, indemnity) will survive. 14) COMPLIANCE & EXPORT You represent that you are not located in, and will not use the Service from, any jurisdiction embargoed by the U.S., and you are not a prohibited party under applicable sanctions/export laws. 15) GOVERNMENT & CONSUMER TERMS The Service is offered primarily for business and professional use. If any consumer protections apply to you under mandatory law, these Terms apply only to the extent permitted by that law. 16) CHANGES TO THE SERVICE OR TERMS We may update the Service and these Terms from time to time. If we make material changes, we will provide notice by posting to the site or by other reasonable means. Changes apply prospectively. Continued use after changes become effective constitutes acceptance. 17) GOVERNING LAW; VENUE; DISPUTE RESOLUTION 17.1 Law & venue. These Terms are governed by the laws of the State of Wyoming, without regard to conflicts-of-law rules. The exclusive venue for disputes that are not subject to arbitration (if applicable) will be the state or federal courts located in Wyoming, and you consent to personal jurisdiction there. 17.2 Arbitration (optional). At our election, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by a recognized provider, on an individual basis (no class actions). Judgment on the award may be entered in any court of competent jurisdiction. If you are a consumer protected by mandatory law that prohibits arbitration or class-action waivers, this clause does not apply. 18) MISCELLANEOUS 18.1 Entire agreement. These Terms (and any order form or plan details you accept) are the entire agreement between you and us concerning the Service and supersede all prior understandings. 18.2 Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will remain in effect. 18.3 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. 18.4 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. 18.5 Notices. We may provide notices via the Service, email, or your account. Legal notices to us may be sent to the address above and by email to: contact[at]enryosoft.com. Support inquiries: contact[at]enryosoft.com. 19) CONTACT Enryo Software LLC 1309 Coffeen Avenue, STE 1200 Sheridan, Wyoming 82801, USA Email: contact[at]enryosoft.com
Privacy Policy
PRIVACY POLICY industrial-slabs.com — Enryo Software LLC Effective date: September 14, 2025 This Privacy Policy explains how Enryo Software LLC (“Enryo,” “we,” “us,” “our”) collects, uses, discloses, and protects information in connection with the website, app, and services available at industrial-slabs.com (the “Service”). Business address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, USA Contact: contact[at]enryosoft.com 1) WHO WE ARE & SCOPE Enryo operates a web-based engineering calculations tool for industrial slabs-on-ground. This Policy applies to information we process as a controller (e.g., account info) and, where you use the Service for your business, as a processor on your behalf (e.g., project inputs/results). 2) INFORMATION WE COLLECT We collect and process the following categories: • Account & Contact Information: name, company, email, country, and communications with us. • Authentication: password (stored using strong one-way hashing; never in plaintext). • Project Data (you upload or enter): material properties, fiber parameters, project/site locations, designer name, load data (e.g., MHE, racking, wheel loads), boundary conditions, safety factors, and calculation results/exports. • Payment & Subscription Events (via Merchant/Seller of Record): we use Paddle as Merchant/Seller of Record. We receive webhook payloads from Paddle containing subscription and billing metadata (e.g., order/subscription IDs, product/plan, status events, renewal/cancellation dates, customer contact, amounts, tax/VAT status). We do not receive or store full card numbers or CVV. • Device & Usage Data: IP address, browser/user agent, pages visited, timestamps, and similar diagnostic/log information (to operate and secure the Service). • Cookies/Similar Technologies: see Section 8. 3) HOW WE USE INFORMATION (PURPOSES & LEGAL BASES) We use information to: • Provide, maintain, and secure the Service; perform calculations; generate reports. (Contract) • Create and manage accounts; authenticate and support users. (Contract; Legitimate Interests) • Process subscriptions, taxes, invoices/refunds via Paddle. (Contract; Legal Obligation) • Communicate about updates, security, and changes to terms. (Contract; Legitimate Interests) • Improve and develop features, including aggregated/anonymized analytics on usage and performance. (Legitimate Interests) • Comply with legal obligations, enforce Terms, and prevent abuse/fraud/security incidents. (Legal Obligation; Legitimate Interests) If we rely on consent (e.g., optional marketing emails), you can withdraw consent at any time. 4) ROLES; YOUR CONTENT • Controller: We are the controller for your account/profile and our own business records. • Processor: For Project Data you input to run calculations for your organization, we process that data on your instructions to provide the Service. We can provide a Data Processing Addendum upon request: [privacy@industrial-slabs.com]. 5) DISCLOSURES & RECIPIENTS We disclose information to: • Merchant/Seller of Record: Paddle (payments, invoicing, tax compliance, and related webhooks/events). • Service Providers: cloud hosting, storage/backup, logging, email delivery, customer support, security, analytics/measurement, and anti-abuse vendors—bound by contracts to process only under our instructions. • Legal/Compliance: when required by law or to protect rights, safety, and security. • Corporate Transactions: in a merger, acquisition, or asset sale, subject to this Policy’s protections. We do not sell your personal information. We do not share personal information for cross-context behavioral advertising. If this changes, we will update this Policy and provide required choices. 6) INTERNATIONAL TRANSFERS We may process and store data in the United States and other countries. Where required (e.g., EEA/UK/Switzerland), we use appropriate safeguards such as the EU Standard Contractual Clauses/UK Addendum. 7) SECURITY We implement administrative, technical, and physical safeguards appropriate to the risk: • Encryption in transit; strong cryptography for stored passwords (never plaintext). • Access controls, least-privilege, logging, and monitoring. • Secure development practices and regular backups. No system is 100% secure. If we learn of a data breach affecting you, we will notify you and regulators as required by law. 8) COOKIES & TRACKING TECHNOLOGIES (UPDATED; ALL COOKIES TREATED AS NECESSARY) We use cookies and similar technologies (collectively, “cookies”) to operate, secure, and maintain the availability and performance of the Service. We consider the cookies we deploy to be **necessary** for core functionality, security, fraud prevention, service reliability, and aggregate measurement required to operate and improve the Service. We do not offer in-product options to disable cookies. You may block cookies in your browser, but parts of the Service may not function correctly. A. TYPES (ALL NECESSARY FOR OPERATION) • Strictly Necessary / Session: authentication, session continuity, load balancing, request routing, CSRF/security, rate limiting. • Security & Fraud Prevention: bot detection and abuse prevention (e.g., Google reCAPTCHA) used to protect forms and login flows. • Service Measurement (Aggregate, Operations-Critical): limited, aggregate measurement to understand service availability, feature uptake, and performance so we can keep the Service reliable at scale. Where we use third-party tools, we configure them to avoid using identifiers unnecessary to our purposes. B. THIRD-PARTY SERVICES WE MAY USE IN A NECESSARY MODE • Google reCAPTCHA: used solely for security/anti-abuse; may set security cookies and collect device/usage data to distinguish humans from bots. • Google Analytics (GA4) in consent/cookieless or similarly restricted mode: used for aggregate, operational measurement (e.g., page load reliability, feature uptake). Configured to minimize identifiers and avoid storing full IP addresses in reports. Where local laws require consent for analytics cookies, we implement GA4 in a mode th